Privacy Policy

Last Updated: May 13, 2016

This privacy policy (“Privacy Policy”) describes the information collected by Stories From the Trenches, Inc. (“we,” “us,” or our), how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. By using our website located at, and by using any other services we provide, online or otherwise, you are accepting the practices described in this Privacy Policy. We encourage you to read this Privacy Policy carefully when using our website and/or our services. If you do not agree with this Privacy Policy, then you must not access or use our website or services.

If you have any questions or concerns about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us. 

In General. When you use our website and/or other services we provide, we may collect personally identifying information (“PII”) that can identify you, such as your name and email address. When you provide PII through our website or through other means, online or offline, the information may be sent to servers located in the United States. 

Information you provideWhen you input any PII through our website or provide PII to us in some other manner, online or offline, we may collect and store such PIIIn order to register as a user, you will be asked to provide PII such as your name, age, email address, and city of residenceYou may, however, use our website without registering as a user. 

Emails. In order to register as a user, you need to provide an email address. We may use your email address for both administrative and promotional purposes. You may opt-out of receiving emails from us at any time via the opt-out links provided in each communication 

Information collected automatically. When you use our website, we and/or our service providers, as well as other third parties, may automatically collect and store certain information about your computer or mobile device. The information will be aggregated and anonymized. This information includes geolocation, Internet Protocol address, browser type, browser language, and referral URL.

How we respond to Do Not Track and similar signals. We do not track your use of our website over time or across third party websites to provide targeted advertising, and therefore we do not respond to Do Not Track (DNT) signals. 

How we use the information we collectWe may use the information we collect from you for the following purposes:

  • To respond to your questions;
  • To send periodic emails (which you may opt out of receiving);
  • To update you on any developments regarding our website;
  • To statistically monitor how many people are using our website;
  • To track generic user behavior;
  • To monitor how many people open our emails;
  • To determine the popularity of certain content;
  • To restrict underage use of our services;
  • To manage your account and provide you with customer support;
  • To maintain and improve our website and other services we provide; and
  • To investigate and prevent fraud and other illegal activities.

Sharing your informationWe are committed to protecting your PIIand we do not sell, trade or otherwise transfer PII to outside parties, except as described in this PolicyWe do utilize third parties to assist us in operating our website, conducting our business or providing services to you, and those third parties may have access to the PII we maintain in the course of providing their services.  We require all third parties who provide us with such services to abide by this Privacy Policy, and to agree to keep this information confidential. We may disclose to third parties your information, including PII, under the following instances: 

  • Service providers and vendors.  We may share your information with third parties that support various aspects of our business operations such as Google Analytics, security and technology providers, and payment processors. 

  • Legal Disclosures. We may share your information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. 

  • Illegal Activity. We may share your information when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. 

  • Business Transition.  In the event another nonprofit organization merges with or acquires us or substantially all of our assets, your PII may be transferred to that successor or acquiring entity.  A court also may order the sale of PII as an asset in a bankruptcy or similar insolvency proceeding. 

Updating or Removing Account Information. You may review or edit your profile by logging into your account using the information supplied during the registration process and visiting the settings or preferences page for your account. You may add or remove information you choose to provide to us in the settings or preferences page. You can choose not to provide us with certain information, but that may result in you being not able to use certain features of our websiteThe settings or preferences page also allows you to modify your consent to receive email messages or notifications from us when you register on our website.

If you would like to have us delete your account information, please contact us at Please be aware that we may still retain certain information associated with your account for analytical purposes and record-keeping integrity, as well as to prevent fraud, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law.  

Security of your informationWe take steps to help ensure that all information provided by you is treated securely. No data transmission over the Internet, however, can be guaranteed to be totally secure. While we try to protect your PII, we cannot guarantee the security of any information you transmit to us. You use our website, and provide us with your PII, at your own risk.  

Your Responsibilities.  If you choose, or are provided with, a user name, password or any other piece of information, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.  We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time [in our sole discretion for any or no reason, including] if, in our opinion, you have violated any provision of this Privacy Policy. 

Age restriction.  We do not target or knowingly collect information from persons under the age of 13. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, you may contact us at, and we will promptly delete such information from our files.   

Third Party Sites. Our website includes links to other web sites. You should review the privacy policies of other websites you visit or link to from our website to understand their information collection practices.

Visiting our websites from outside the United StatesOur website is intended only for users within the United States. This Privacy Policy is only intended to apply to collection of information from residents within the United States. If you are accessing or using our website from outside the United States, please be advised that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. 

No Rights of Third PartiesThis Privacy Policy does not create rights enforceable by third parties or require disclosure of any PII relating to users of our website. 

Changes to this Privacy PolicyFrom time to time, it may be necessary for us to change this Privacy Policy. If we modify our policy, we will post the revised version here. We also will notify you, if you have provided us with PII, about material changes to the policy if those material changes will affect the ways in which we use or disclose collected PII and if such notice is required by applicable law. That notice will be sent to the primary email address(es) you have provided to us; and such notice shall be deemed to have been delivered regardless of any errors in – or failures to update – the email address(es) provided by you. You should review this Privacy Policy periodically to be up to date on our most current privacy practices. 

Online Privacy Policy. This online privacy policy applies to all information collected through our website. 

Your consent. By using our website, you consent to our privacy policy. 

How to contact us. If you have any questions about this Privacy Policy, please contact us by email or postal mail as follows: 

Postal Mail: P.O. Box 2031, Crystal Lake, IL 60039-2031